Payment Methods
 
At Shabby Lane, we offer secure payment with PayPal. Using PayPal, you can use any major credit card and be assured of a secure transaction. With state-of-the-art technology and high security standards, PayPal is dedicated to keeping your information safe and private. PayPal is accepted by thousands of businesses worldwide and is the preferred payment method on eBay.com.
Our Customers are our Business
 
At Shabby Lane, we want you to feel comfortable from the time you visit our Web site to the moment you use our products. We strive to create a personal, enjoyable shopping experience ans we are here to assist you with any questions that you may have.

Shipping & Handling
We ship everything UPS Ground within the continental US, Alaska & Hawaii. Ground service provides for delivery anywhere in the continental US in 5-7 business days. In-stock items are normally shipped within 24-48 hours. Shipping and handling charges are as follows:
 
                 Total Order                     Shipping & Handling
               $0 - $30.00                                $6.00
               $30.01 - $65.00                         $8.00
               $65.01 - $100                           $10.00
               $100 - $200                              $12.00
               Over $200                                 $15.00
 
Order Tracking
Your order confirmation will include your UPS tracking number, which you can enter at http://ups.com/WebTracking/track?loc_US.

Sales Tax
Please note that Massachusetts residents will be charged a 5.0% sales tax based on the total cost of products ordered before shipping charges are added.
 
Privacy
We value our customers' privacy as much as we value your business. For that reason, we will nevere sell, rent or give our customers private infromation to any other company for any other purpose. All informationthat you send to us will remain confidential.
Returns
We understand that from time to time, some customers may need to return products for reasons beyond our control. We are happy to accept returns under the following conditions:
 
1. We can only accept returns that have been pre-authorized. To obtain pre-authorization, please send a detailed email to returns@shabbylane.com describing the nature of the problem and your reason for requesting a refund.
 
2. Due to the personal nature of some of our products, we cannot accept returns of used or partially used products. We may issue a store credit when circumstances warrant.
 
3. You are responsible for all shipping and handling charges when making a return, unless we authorize other arrangements prior to shipping.
 
4. All item photos and descriptions listed on ShabbyLane.com are correct and accurate to the best of our knowledge. They have been included in good faith for informational purposes only. You should not rely upon the information presented on this site for any specific purpose; no representation or warranty is given as to its accuracy or completeness.